Owner FAQs
Answers to your frequently asked questions
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Can I still use my property while it is being managed?
Owner access and use of the property may depend on lease terms, occupancy status, and scheduling availability. If the property is occupied, access must be coordinated in accordance with lease agreements and applicable laws. For vacation or short term rentals, owner stays may be scheduled based on availability and management procedures. -
How do you screen potential tenants?
Our tenant screening process is designed to help property owners make informed leasing decisions while supporting long term occupancy and property protection. Screening may include credit history, income and employment verification, rental history, eviction records, background screening where permitted by law, and landlord references. -
How do you handle property maintenance and repairs?
Residents and guests can submit maintenance requests through the appropriate communication channels, allowing our team to coordinate repairs efficiently and communicate with trusted vendors. -
Am I required to make my property available to Section 8?
Participation in housing voucher programs may depend on local, state, and federal fair housing laws. We recommend reviewing current regulations and discussing any questions with our team so we can help explain how voucher programs may apply to your property and leasing process. -
Are you licensed?
Yes. HOST Management Group operates in accordance with applicable licensing requirements and industry standards. -
Can I reach you after hours?
Yes. Emergency maintenance issues can be reported after hours through our emergency contact system. Routine questions and non-emergency matters are handled during normal business hours. -
Can owner payments be deposited directly into my account?
Yes. We offer secure ACH direct deposit for owner disbursements along with online access to statements and payment history through the Owner Portal. -
Can I review the lease agreement?
Yes. Owners may review lease documents and important leasing information as part of the management process. Lease execution procedures are outlined in the management agreement. -
Do you help with buying or selling real estate?
Please contact our team for information regarding available real estate services, investment opportunities, or property sales support. -
How and when do I receive owner payments?
Owner disbursements are typically processed on a regular monthly schedule after rent collection and applicable property expenses have been accounted for. Detailed owner statements are available through the Owner Portal. -
How is rent collection handled?
Tenants can make payments through secure online payment systems and approved payment methods. Our team monitors rent collection, communicates regarding unpaid balances, and enforces lease terms in accordance with applicable laws and lease agreements. -
How long are lease terms?
Lease terms vary depending on the property, rental strategy, market conditions, and owner preferences. HOST Management Group manages short-term, mid-term, and long-term rental properties, so lease and occupancy terms may range from nightly and monthly stays to traditional residential leases. -
How much is the tenant security deposit?
Security deposit requirements vary based on the property, rental rate, market conditions, application qualifications, and applicable laws. -
How soon can management begin?
Management services can typically begin after the management agreement is completed and the property is prepared for onboarding. Whether transitioning an existing resident, launching a new long-term rental, or preparing a vacation rental for guests, our team works to make the process as seamless as possible. -
What types of properties do you manage?
HOST Management Group manages a variety of residential rental properties, including single-family homes, vacation rentals, mid-term rentals, and long-term residential investment properties. We provide management solutions tailored to short-term, mid-term, and long-term rental strategies. -
What types of reports will I receive?
Owners receive access to financial statements, maintenance records, income and expense reporting, and other important property information through the secure online Owner Portal. -
Who holds the tenant security deposit?
Tenant security deposits are handled in accordance with applicable laws and management procedures, including required accounting, documentation, and deposit handling practices. -
Do you manage short-term vacation rentals?
Yes. HOST Management Group provides professional management services for short-term vacation rentals, including guest communication, reservation coordination, property oversight, maintenance management, and performance reporting. -
Do you manage mid-term rentals?
Yes. We work with property owners seeking flexible rental strategies, including furnished mid-term rentals designed for traveling professionals, relocating families, and extended-stay guests. -
What areas do you serve?
HOST Management Group proudly serves property owners throughout Central Florida and surrounding markets. Contact our team to discuss management services in your area. -
What makes HOST Management Group different?
As a veteran-owned company, HOST Management Group is committed to integrity, accountability, and exceptional service. Combined with our expertise in short-term, mid-term, and long-term rental management, we provide property owners with professional support tailored to their investment goals.

